Cloud & Automation Professional
AWS Certified Cloud Practitioner • IT Operations • Microsoft 365/Entra • Automation (Python / SQL / n8n / Make.com)
AWS Cloud Practitioner (CLF-C02)
SAA-C03 (In Progress)
LFCS (In Progress)
Summary
AWS Certified Cloud Practitioner with 10+ years in IT operations and system administration within healthcare environments. Skilled in AWS, Microsoft 365/Entra, and process automation. Pursuing Solutions Architect Associate and Microsoft Identity (SC-300) to deepen cloud security and architecture expertise.
Certifications
AWS Cloud Practitioner (CLF-C02)Aug 2025
AWS Solutions Architect — Associate (SAA-C03)In Progress
Linux Foundation Certified System Administrator (LFCS)In Progress
Technical Skills
Cloud & InfraAWS (IAM, EC2, S3, Route 53), Microsoft 365/SharePoint, Entra/Intune
AutomationPython (scripts, parsing), SQL (queries/reporting), n8n, Make.com
Systems & SupportWindows Server, Active Directory, DNS, networking fundamentals
Healthcare ITEMR systems (Athena, eCW, Epic), revenue cycle system administration
LeadershipManaged teams to 40 FTEs, technical training, workflow optimization
Experience
System Admin & A/R Specialist — The Doctor’s Solution
Apr 2022 – Present
- Administered Microsoft 365; migrated shared storage from Dropbox to SharePoint with role-based permissions and automated flows.
- Built automations using Python, SQL, and Make.com to streamline reporting and claims tracking.
- Provided end-user IT support, system administration, and hardware upgrades.
Account Manager — GetixHealth
Mar 2021 – Apr 2022
- Acted as liaison between staff and IT to resolve access, security, and reporting issues; introduced automation to reporting workflows.
- Trained new staff on EMR and technical processes to improve onboarding and productivity.
System Admin & Support Services Manager — CHRM (acq. by GetixHealth)
Dec 2018 – Mar 2021
- Led IT/support services for 40+ staff; coordinated vendor updates and integrations across EMR/billing systems.
- Developed training programs and documentation to improve operational reliability.
Earlier Career — CHRM
2015 – 2018
- Progressive roles from Billing Specialist to Account Manager; built foundation in EMR systems, operations, and team leadership.
Education
Western Texas College — General Studies (2012–2015)